Delivery and Returns

Should you require information or assistance, please contact us by email at hello@wearonekind.com and we will be happy to assist you.

SHIPPING POLICY

 

 

Domestic orders:

 

  • For domestic orders, please allow 3-7 business days for order processing upon payment receipt and verification.  
  • All domestic orders are shipped via USPS or Fedex with tracking numbers provided.  
  • Standard shipping rates apply for all orders under $75.  Orders greater than $75 (before tax and shipping) are shipped free of charge!
  • If you require rush shipping, please email us at hello@wearonekind.com with your order number and we will do our best our best to accommodate.  Additional rates my apply (even if the $75 minimum has been met)

 

International orders:

  • For international orders, please allow up to 3 weeks for order processing and shipping.
  • International orders may be shipped via another carrier, with tracking numbers provided.
  • International shipping rates apply
EXCHANGES, RETURNS AND REFUNDS

If you're not completely satisfied with your order, send us an email at hello@wearonekind.com so we can make it right!

Return Guidelines:

  • Items must be unworn and unused, in original condition, with tags and original packaging.
  • Return items hassle-free within 30 days.  If 30 days has elapsed since date of purchase, returns or exchanges will not be accepted.
  • All "Clearance" and "Sale" items are Final Sale (not eligible for return or exchange).  Please make sure to refer to our sizing chart prior to purchase to ensure you buy the correct size!
  • Damaged or defective items must be reported within 10 days of receipt to be eligible for replacement. Please send an email to hello@wearonekind.com with your order number and detailed photos of the defect and we will be happy to help!
  • Free return labels are available for store credit returns. Otherwise, a pre-paid label is available for $5.95, which will be deducted from your refund. You may also ship your returns back to us using your own carrier.
  • To initiate a return or exchange, please email us at hello@wearonekind.com with your order number.
PAYMENT METHODS

We accept the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express.
  • One Kind Clothing offers a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
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